Director of Meeting Services Job at North American Spine Society, Burr Ridge, IL

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  • North American Spine Society
  • Burr Ridge, IL

Job Description

Starting Range: $100,000-$110,000 per year, depending on experience.

Hybrid Schedule: 2 days in office required.

Purpose of Position/Essential Function

Primary focus includes the management of all scheduled programs, from soliciting, reviewing and 

negotiating of all hotels, convention center and vendor contracts to the facilitation of meeting 

logistics. Provide direct leadership and guidance to the Meeting Services Department, and 

collaborates with the Education and Exhibits Departments, to plan and produce high-quality and 

cost-effective educational activities in accordance with ACCME, AMA, AdvaMed, and international 

guidelines where appropriate. Organizes, analyzes, and recommends locations for education and 

business meetings. Assist in creating strategic marketing plans, responsible for the overall 

logistical management of meetings, both educational and committee. Develops and manages activity 

budgets; provides financial reporting and performance tracking.

Basic Functions and Responsibilities

1. Administer the solicitation and negotiation of all meeting-related contracts. Can delegate 

specific contracts to other team members to initiate.

2. Manage meeting logistics and RFPs for all meetings, educational or committee, including but 

not limited to hotel, convention center, and vendor contracts, meeting room assignment and set-up, 

food and beverage, audiovisual, signage, destination management, special events, board, faculty and 

staff travel, and registration.

3. Directly responsible for the overall Annual Meeting city selection, convention center and 

hotel contracting. Control all logistics for the Annual Meeting provides support for the technical 

exhibition.

4. Work directly in partnership procurement and contracting between NASS and other related medical 

societies, as needed.

5. All duties as assigned by Executive Director and/or Associate Executive Director of Event 

Services to achieve NASS goals and objectives in promoting the values and mission.

6. Delegate and assign projects to Meeting Services department staff.

7. Maintain a working knowledge of all NASS service areas and provides peer support/back-up as 

needed.

8. Assists in establishing a productive relationship with members, staff, and volunteers.

9. Track meeting schedules of other spine-related societies and groups to try to prevent overlap 

of events.

10. Assist in writing, proofing and editing marketing copies and supporting text.

11. Assist in establishing a productive relationship with volunteers, members, staff, as well as 

contractors, site personnel (hotel and convention center) while striving to enhance the image and 

reputation of NASS as a pre-eminent, high-quality medical specialty society.

12. Develop and accurately maintain historical / statistical database for all meetings assigned 

and generate reports as requested.

13. Preparation of the annual and individual program budgets as assigned, monitor financial 

condition of the programs for cost-effectiveness, approves all expenditures.

14. Provide feedback in developing a marketing strategy for CME activities and products. Analyze 

member’s past annual meeting comments, to identify improvements. Meet with internal resources 

regularly to coordinate CME educational resource efforts, and to integrate marketing strategy into 

overall NASS promotional plan.

15. Delegate faculty arrangements, vendor, and logistical needs to various NASS staff.

16. Write, proof, and edit marketing copy and supporting text.

17. Edit, proof, and prepare reference materials for distribution onsite.

18. Evaluate work performance of Meeting Services Department staff.

19. Update conflict calendars as required.

Minimum Education/Experience Requirements

1. Bachelor’s degree required.

2. Nine years+ of meeting planning experience required.

3. CMP preferred

Supervision Received

Directly supervised and reviewed by Associated Executive Director of Event Services. Independent in 

determining work methods and deadlines. Minimal supervision required. Deadlines set by Meeting 

Services or Education Department, Committees or Board of Directors.

Supervision Exercised

Meeting Services Department staff

Staff and volunteers assigned to off-site programs

Relationships

Close Contact

Meeting Services Department Exhibits Department Education Department

IT Department Marketing Department

Moderate Contact

All other support teams.

Volunteer / Member Contact

1. Program committees

2. Board of Directors, President’s family

3. Other collaborative partnering organizations and support personnel for assigned individual 

program activities and projects.

Service Providers/Other Partners

1. Primary interface with convention center/hotel/meeting facility for all contractual items, 

concessions and an effective meeting administration schedule.

Other Requirements

1. Highly developed oral, written, and interpersonal communications skills required.

2. Strong sense of commitment and the ability to handle multiple projects with overlapping and 

simultaneous deadlines efficiently and effectively.

3. Creativity, resourcefulness, and problem-solving skills are a must.

4. Analytical and organizational skills required.

5. Computer literacy is essential (proficiency with Microsoft Office Suites); average to heavy 

computer usage.

6. Group facilitation skills required.

7. Ability to lift boxes weighing up to 20 lbs.

8. Travel 5-10 times per year required, night and weekend work as needed.

Job Tags

For contractors, Work at office, Night shift, Weekend work,

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